Frequently Asked Questions
Q: What are your service areas?
A: We serve all of Utah County.
This includes: Alpine, American Fork, Cedar Fort, Cedar Hills, Draper, Eagle Mountain, Elk Ridge, Fairfield, Genola, Goshen, Highland, Lehi, Lindon, Mapleton, Orem, Payson, Pleasant Grove, Provo, Salem, Santaquin, Saratoga Springs, Spanish Fork, Springville, Vineyard, and Woodland Hills.
Q: What services do you offer?
A: Click here for a full list of our services.
We offer a wide range of plumbing services, including pipe repairs, drain cleaning, water heater installation and repair, leak detection, and emergency plumbing services.
We are also a general contractor. We handle a variety of large projects, including new home construction, remodeling, renovations, and commercial construction.
Lastly, we specialize in whole home water filtration systems and are an authorized installer of Fifth Water products.
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured, and we adhere to all local building codes and regulations.
Q: Do you offer free estimates?
Yes we do! Contact us today to get your free estimate.
Q: What should I do if I have a plumbing emergency?
A: First, turn off the main water supply to prevent further damage, then call us immediately at our after-hours and emergency service phone number. 801-
Q: How can I prevent plumbing issues?
A: Regular maintenance and timely repairs can prevent most plumbing issues. Avoid flushing non-degradable items and be mindful of what goes down your drains.
Q: What payment methods do you accept?
A: We accept various payment methods, including all major credit cards, debit cards, and checks.
General Contracting FAQs
Q: What types of construction projects do you handle?
A: We handle a variety of projects, including new home construction, remodeling, renovations, and commercial construction.
Q: How do I get started with a construction project?
A: Contact us to schedule an initial consultation. We’ll discuss your needs, budget, and timeline to create a detailed project plan.
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured, and we adhere to all local building codes and regulations.
Q: How long will my project take?
A: The timeline for each project varies based on its scope and complexity. We will provide you with a detailed schedule during the planning phase.
Q: Can you provide examples of past projects?
A: Absolutely! Our Project Showcase pages include past work on Remodels, Plumbing, New Construction, and the Products we recommend and offer.
Q: Do you offer warranties on your work?
A: Yes, we offer warranties on both our labor and the materials we use. The length and terms of the warranty will depend on the specifics of your project.
Q: How do you handle project changes or unforeseen issues?
A: We communicate closely with our clients to manage any changes or issues that arise, ensuring you’re always informed and involved in decision-making. We have a change-order process when unforeseen issues arise which includes getting approval from our clients before moving forward.